Skip to main content

How can I disclose a security vulnerability?

At River, we consider the security of our systems a top priority. But no matter how much effort we put into system security, we recognize that there may still be vulnerabilities present.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our customers and our systems by doing the following:

  • Email your findings to security@river.com.

  • Encrypt your findings using our PGP key below to prevent this critical information from falling into the wrong hands.

  • Provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible.

  • Do not take advantage of the vulnerability or problem you have discovered.

  • Do not reveal the vulnerability nor its details to third parties.