Most bitcoin theft happens through scams, not hacks. River will never ask for sensitive information via social media or messaging apps. If someone claims to be from River, verify by contacting Client Services.

For information on common bitcoin scams and how to avoid them, please read this River Learn article. Investment scams often promise big payouts, quick money, or guaranteed returns. Be wary of any offer claiming high rewards with little or no risk to you. If it sounds too good to be true, it probably is.

To avoid investment scams:

Be alert for high-pressure tactics that may encourage you to act quickly.
Be cautious of any unsolicited offers from people you do not know or trust, especially over the internet.
Remain vigilant against internet scams and phishing attempts, which are increasingly common online.

If someone approaches you and you’re unsure whether to trust them, pause and ask yourself the following:

How well do I really know this person?
Did we meet online or in person?
Have I verified their identity?
What might their intentions be?

Investment scam typologies include:

Social engineering fraud	the act of deception used by criminals in order to manipulate individuals to disclose private information. Common methods utilize social media accounts but attempts are also made through telephone calls or in person
Romance Scams	the act of a criminal utilizing a false identity in order to gain trust in an attempt to manipulate and exploit the victim through an illegitimate romantic or intimate relationship.
Elder Fraud or Senior Scams	the act of committing a crime by targeting elderly individuals in an attempt to appropriate their money, personal property, or valuables for personal gain

How can I keep my River account secure?