In line with our security philosophy, we have required our clients to use multi-factor authentication from the moment they create their account. River currently provides two methods of multi-factor authentication to secure your account: TOTP and SMS.
Time-based One-time Password (Recommended) Time-based One-time Password (“TOTP”) multi-factor authentication adds another layer of protection to your River account. Google Authenticator or similar authenticator apps provide a very secure configuration for 2FA. These do not require phone reception or internet access once set up.
SMS/Text SMS/text message multi-factor authentication will be enabled in your River account by default. You can verify that SMS authentication is enabled on your account by navigating to the Settings page and ensuring there is a checkmark next to SMS.