How do I set up two-factor authentication?
River requires that all clients have two-factor authentication (“2FA”). River currently provides two methods of 2FA to secure your account: time-based one-time passwords or text codes.
Time-based one-time passwords
River recommends time-based one-time passwords (“TOTP”), which add another layer of protection to your account. These do not require phone reception or internet access.
Common TOTP examples include:
Google Authenticator
Microsoft Authenticator
Authy
Duo Mobile
LastPass Authenticator
SMS or text codes
SMS, also known as text codes, will be enabled in your River account by default. You will receive 6-digit verification codes to the phone number on file with your account. To confirm that SMS is enabled, navigate to your Settings page, where you will see a checkmark next to SMS.
Step 1: Go to "Profile & Settings"
To enable TOTP, login to your River account and navigate to "Profile & Settings." This can be accessed in the bottom left corner of your River homepage.
Step 2: Access Security section
Scroll down to the "Security" and click into "Authentication method."
Step 3: Choose TOTP
Select "Authenticator app (TOTP)" and click "Continue."
Step 4: Verify SMS
You will be sent a PIN via text message (SMS) to the mobile phone number associated with your River account. When prompted, enter the PIN on the screen to verify the TOTP activation request.
Step 5: Link TOTP
Scan the QR code with your TOTP app of choice and enter the one-time password.
Step 6: TOTP Active
You're all set! You should now see a checkmark next to TOTP.