Article Summary
This article explains how to verify your River account with your ID and a selfie, required before sending bitcoin, paying bills, or making transfers.
Before you can send or receive bitcoin, pay bills, make cash transfers, or make direct deposits, you must submit a few photos for verification:
- State-issued driver's license (front and back) or passport
- Live selfie
Please note that your ID must be valid, showing your birthdate, citizenship or residency, signature, and photo.
Step 1: Choose to send or receive bitcoin
On river.com, click "Transact" in the bottom-left corner of your River homepage, then click "Send bitcoin" or "Receive bitcoin." If you are using the River app, tap "Send" or "Receive" on your home screen.
Step 2: Start verification
On river.com, click "Verify your identity," then click "Continue." If you are using the River app, tap "Verify your identity," then tap "Continue."
Step 3: Take your photos
On river.com, use your phone's camera to scan the QR code on your screen and open the upload portal. If you are using the River app, follow the prompts to take photos of your ID and a selfie. If you can't scan the QR code on river.com, click "Send ID verification link via SMS" to get the link by text message. Please ensure your phone's browser has camera access, is updated, and allows pop-ups and cookies.
Step 4: Complete verification
Your submission will be reviewed by our Compliance team, and you'll get an email within 1–2 business days.