Article Summary
This article explains why you may see a $0.01 deposit on your River account, the common reasons behind it, and confirms that your funds and personal information remain fully protected.
- Is this deposit a problem?
- Why did I receive this deposit?
- Is my money or personal information at risk?
- Do I need to do anything?
- What if I have additional questions?
Is this deposit a problem?
No. This is a normal, expected part of our account verification process. It is completely legitimate, and no action is required.
Why did I receive this deposit?
This verification is commonly triggered by one of the following:
- • Linking a bank account, opening a new account, or updating your bank account details on an existing account
- • Ongoing due diligence conducted as part of our regular account maintenance
- • An automatic renewal or update to a financial service you use
- • A delayed verification for a service you signed up for in the past
Is my money or personal information at risk?
No. This deposit does not grant access to your funds or personal information. It is processed through secure payment networks, including FedNow and RTP (Real-Time Payments), which do not require direct access to your account. Your funds and data remain fully protected.
Do I need to do anything?
No. This deposit is simply a record of the verification process. You can leave it in your account, and you do not need to return the funds or take any further action.
What if I have additional questions?
Contact us at any time at support@river.com or +1 (888) 801-2586. Our team is available to review your account and address any concerns you may have.